A reservation confirmation number will be provided to you at the time of booking and sent to you via email. contact information-name, phone number, fax number or email address. analog or digital: If digital-bit rate or symbol rate, Forward Error Correction (FEC), modulation type QPSK or 8PSK, high definition or standard definition. satellite coordinates and bandwidth-uplink and downlink frequencies and polarities. approximate out requirements (optional). start date and time of the service, duration of the service. If needed, our Video Services Coordinator can answer any of your questions related to this information: Please have the following information ready. #Lumen vdmx5 update#
If you do not receive a reservation confirmation email from each transaction, please notify us via phone or update the email address in your Media portal profile. You will receive a separate reservation confirmation email each time you place or change an order.
Please review the confirmation and call us if you have questions or note any discrepancies. You will receive a reservation confirmation email shortly after placing your request. Would you like us to provide a downlink, uplink, standards conversion or turnaround service?. Do you require a specific satellite, polarity or frequency?. 
provide uplink vendor name (if not Vyvx). coverage area (i.e., North America, Western Europe, Asia Pacific, etc.). If needed, our video services coordinator can answer any of your questions related to this information. Teleport Operations: broadcast techniciansġ0 business days response time for disputes and 2 business days for inquiries Vietnam: 1201 0288 (VTI & VNPT) / 1216 50004 (Mobifone)īroadcast Operations: Fiber only or Fiber and Satellite (trouble tickets)īroadcast Operations: Teleport (trouble tickets). Thailand: 001 800 1 (Require int’l calls access). Indonesia: 0 980 (PT Indosat) / 0 263 (PT Telkom). 
China: 4 (Accessible from both fixed and mobile networks within China).Only if there are available fiber facilities at the customer premise, and space and power requirement has been met by the customer.īooking occasional services: Fiber and Satellite Standard LEC SLA for Broadcast Video Circuit Installation Upon receipt from the LEC the FOC is sent back to customer.
Orders sent to LEC according to accurate info provided by sales/ customer. Returned to the customer from the date received (with accurate info provided). Installation varies based on local access requirements Unified Communications and Collaboration (UC&C) Unified Communications and Collaboration (UC&C).
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